Shipping and Returns Policy Our Guarantee If you’re unhappy with any of our products, for any reason, just send it back in good condition for a refund. For resale returns, please see our business terms. Shipping Policy Art objects and gift items: Crucifixes, icons, and other artworks usually ship separately from books that are ordered. Art objects and gift items must be shipped to a street address, not a post office box. Occasionally, we experience delays with suppliers which increase delivery time. Art objects and gift items cannot be shipped to addresses outside of the United States. Book orders: To save you money we ship through a variety of carriers, including Book Post. The most economical is not always the fastest. If you need immediate delivery, call in your order and have it expedited. Expedited shipping: We can expedite most book orders and some artwork orders (subject to availability). The extra charge for art is $10 per order, books $4 per order. Additional shipping charges may also apply. You must order by phone if you want your order expedited. Multiple addresses: If you wish to send part of your order to another address, the special handling charge is $3 per additional address. Backorders: Occasionally demand exceeds the supply of our exceptional books and fine religious articles. When this happens, we create backorders and ship items as soon as our supplies are replenished. When you phone in your order, we can advise you of the current status of any item you want to purchase. Shipping and handling charges (contiguous United States only): At the moment, Sophia Institute Press is offering $5.00 flat shipping on all consumer orders. This discount does not apply to to resellers and/or those who receive a discount over 35% on their orders.